This Privacy Policy describes how BG BLENDZ Cafe (the “Company,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website bgblendzcafe.com (the “Site”).
- Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual.
Below are the types of Personal Information we collect and why:
Device Information
- Examples of Personal Information Collected: Web browser version, IP address, time zone, cookie information, pages viewed, search terms, and site interaction data.
- Purpose of Collection: To ensure the Site functions properly and to analyze usage to enhance the user experience.
- Source of Collection: Automatically collected via cookies, log files, web beacons, tags, or pixels.
- Disclosure: Shared with our website analytics and hosting service providers.
Order Information
- Examples of Personal Information Collected: Name, billing address, shipping address, payment details (including credit card numbers or other payment methods), email address, and phone number.
- Purpose of Collection: To process payments, arrange deliveries, provide invoices and confirmations, and screen for fraud or security risks.
- Source of Collection: Provided directly by you.
- Disclosure: Shared with our payment processor and shipping providers to facilitate order fulfillment.
Customer Support Information
- Examples of Personal Information Collected: Any additional information provided when you contact us for support.
- Purpose of Collection: To respond to inquiries and improve our customer service.
- Source of Collection: Provided directly by you.
- Disclosure: Shared with third-party customer service software providers where applicable.
- Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you believe your child has provided us with Personal Information, please contact us to request its removal.
- Sharing Personal Information
We may share your Personal Information with service providers to assist in fulfilling our services, including:
- Payment processing and fraud prevention
- Order fulfillment and delivery
- Customer support and communication
- Marketing and advertising
- Compliance with legal obligations
We may also share your Personal Information to comply with Jamaican laws, respond to lawful requests (such as subpoenas or court orders), or protect our rights and business interests.
- Behavioural Advertising
We use your Personal Information to provide targeted advertisements and marketing communications based on your preferences. This includes:
- Google Analytics: Helps us understand user behavior. More details here: https://policies.google.com/privacy
- Advertising Partners: We may share browsing and purchase activity with third-party advertising services for personalized marketing.
Opt-Out of Targeted Advertising:
- Google Ads: https://www.google.com/settings/ads/anonymous
- Facebook Ads: https://www.facebook.com/settings/?tab=ads
- General Ad Preferences: http://optout.aboutads.info/
- Using Personal Information
We use your Personal Information to:
- Provide, maintain, and improve our services
- Process transactions and manage orders
- Prevent fraudulent activity
- Communicate with you about promotions, offers, and updates
- Comply with legal obligations
- Data Protection and Retention
We retain your Personal Information only as long as necessary for business operations and legal compliance. If you request data deletion, we will remove your information unless required by law to retain it.
- Your Rights
Under the Jamaica Data Protection Act (JDPA), you have the right to:
- Access your Personal Information.
- Correct or update inaccurate details.
- Request erasure of your data (subject to legal requirements).
- Object to processing based on legitimate interests.
- Withdraw consent where applicable.
To exercise your rights, please contact us using the details provided below.
- Cookies
Cookies are used to improve your experience on our Site. You can control cookie settings through your browser. Disabling cookies may affect functionality.
For more details on managing cookies, visit: www.allaboutcookies.org
- Do Not Track
Our Site does not alter data collection in response to “Do Not Track” signals from web browsers due to the lack of an industry-wide standard.
- Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Updates will be posted on this page.
- Contact Information
For more information about our privacy practices, or if you have questions or complaints, contact us at:
BG BLENDZ Cafe
36E Trade Way, Portmore, Jamaica 876
Email: bgblendz@gmail.com
Website: www.bgblendz.com
If you are not satisfied with our response, you have the right to lodge a complaint with Jamaica’s Office of the Information Commissioner (OIC):